VEKMED
VEKMED takes data protection seriously and is committed to safeguarding the privacy of our users.
This privacy policy explains what data we collect, how it is used, processed, and protected, as well as your rights regarding your personal data.
We collect various types of data to improve our services and ensure compliance with legal requirements.
This data relates to user identification information that allows us to contact or identify them.
- Name
- Email address
- Phone number
- Date of birth
- Social media profile data
Your email address, provided during registration or when requesting services.
Your Instagram profile data if you have granted access.
Data related to the medical services you receive from VEKMED.
- Information about medical services
- Diagnoses
- Treatment history
- Recommendations
- Test results
Your treatment history at the clinic, including doctors' recommendations.
Technical information that is automatically collected when you visit our website.
- IP address
- Device information
- Browser
- Operating system
The IP address automatically logged to ensure security and traffic analysis.
Data about your interaction with our website and content.
- Visited pages
- Time spent on the website
- Clicks
Pages you visited and actions you took on our website.
Data obtained through interaction with our social media and platform APIs.
- Data obtained through social networks
Information about your interaction with our Instagram posts.
The collected data is used to provide our services, personalize the user experience, and improve the quality of our offerings.
- Providing medical services
- Personalizing the user experience
- Analyzing and improving our services
- Publishing content on behalf of users on social networks
We may use data from social networks to interact with your content and accounts on platforms such as Instagram and Facebook.
- Request access to the Instagram profile via API for publishing on your behalf.
- Publishing content on behalf of a user after explicit permission.
- Analyzing interactions with the content to improve marketing campaigns.
Your data may be shared with third parties to provide services or in cases required by law.
Meta
We may share data with partners such as Meta (Facebook and Instagram) for the integration of social features and content interaction.
Legal Authorities
Your data may be transferred to government authorities in accordance with applicable laws.
We store your data only for as long as necessary to fulfill our obligations to you or as required by law.
Personal data is stored on secure servers and can be deleted upon your request.
The retention period depends on the nature of the data and our service obligations.
Social media profile data is stored only for the duration of the granted permission.
Data will be deleted if you revoke permission for access to your profile.
You have the following rights regarding your personal data that we store.
You have the right to request access to your data.
Request to obtain all data we hold about you.
You may request correction of inaccurate data.
Updating your phone number or email.
You may request the deletion of your data.
Deleting your account and all associated data.
You may request to restrict the processing of your data in certain situations.
Restricting the use of your data for marketing purposes.
You may request the transfer of your data to another organization.
Transferring medical data to another clinic upon your request.
You may object to the processing of your data.
Opting out of marketing campaigns.
We apply strict security measures to protect your data.
Server Security
Using secure servers with restricted access to store data.
Encryption
Encrypting data during transmission over the internet.
Access Control
Restricting access to data only to authorized employees.
We use cookies and tracking technologies to improve website functionality and analyze user behavior.
- Analyzing user behavior on the website.
- Improving content personalization.
- Providing interest-based advertising.
You can manage cookie settings through your browser.
Disabling cookies for traffic analysis through your browser settings.
Your data may be transferred outside of Ukraine in compliance with data protection laws.
We guarantee that any international data transfers are carried out with the protection measures required by law.
This privacy policy may be updated over time.
We will notify you of any significant changes via your contact information or on our website.
If you have any questions about this policy or the processing of your data, please contact us.
Email: vekmedcare@gmail.com
Phone: +380988081828
Address: Ukraine, Kyiv, Saperne Pole St., 5, office 45
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